Touchpoint Impact

Break barriers, strengthen connections.

Inspiring resiliency and self-motivation in our community leaders

Navigating system constraints, emotional intensity, and the unique needs of the communities you serve while supporting teams that are already stretched thin is no easy task.

This work is stronger with a trusted partner.

Touchpoint supports community leaders to shift how people engage and align with shared purpose, resulting in resilient, self-motivated teams.

Who we work with

What do teaching, healthcare, public service, and charitable causes all have in common? The need for profound meaningful conversations.. We partner with community and government leaders to develop strength and resilience to face emotionally-charged and complex conversations.

We partner with leaders across community services, education, healthcare, and government.  If you lead volunteers, teams, or programs that navigate in emotionally complex environments, you are in the right place. You hold the weight of people’s needs, system constraints, and community expectations, often without the support you deserve. We are here to help.

It’s time for coaching if:

  • You carry the weight of the world and that of everyone on your team, too.

  • Your team is stretched too thin

  • Roles and expectations are unclear or misaligned

  • Tension or burnout is affecting trust

  • Tough conversations get delayed or avoided altogether

  • Boundaries are hard to maintain

Imagine, for a moment, your team communicates honestly, regulates under pressure, and takes ownership without everything landing back on you.

Touchpoint Impact Services

Choose the level of support that fits your role, your team, and the unique demands of your sector.

  • Monthly Coaching Subscription

    Flexible, steady support for Community Leaders who are navigating high-pressure, emotionally complex environments. You choose the frequency and duration of your coaching sessions based on your workload, team needs, and the unique realities of your sector.

  • Coaching Credits

    Coaching Credits are a flexible bank of coaching time you can use as needed. Unlike packages, coaching credits are transferable and are there when real-time support is needed most. Access your coach when pressure spikes, priorities shift or conversation support is needed in real time. Use your credits for quick check-ins or deeper reflective sessions at a pace that matches the realities of your environment.

  • Group and Team Coaching

    Support for teams and cross-program groups who need steadier communication, clearer boundaries, and stronger collaboration in emotionally demanding environments. Leaders can participate in our standard Touchpoint Groups, or we can design a custom group or team coaching program around a topic that’s specifically relevant to the business.

  • Training Workshops

    Practical, scenario-based workshops that give leaders tools to communicate with clarity, set boundaries, and confidently handle challenging situations unique to community environments.

  • Snapshot Coaching

    Focused leadership observation (live or recorded)) with direct, actionable feedback. Partner with your coach for a fly-on-the-wall perspective on your interactions (e.g., performance conversations, high-stakes discussions, etc.).

    Turn insight into action and BE the leader they need you to be.

  • 360-Live Feedback Assessment

    Gain a comprehensive feedback assessment to better help you understand how you are perceived by those you work with. This assessment uses a coach approach to live-interviews, so you gain more meaningful insights.

  • Post-Incident Debriefing & Reset

    After conflict, escalation, or miscommunication, teams can be left unclear and unsettled. Exclusive to Touchpoint Impact clients, this guided debrief helps clarify what happened, address tension, and reset expectations so teams can move forward focused and aligned.

  • Touchpoint Navigator

    Your private coaching platform is a place to stay connected between sessions, track progress, and centralize everything you’re working on in your sessions.

  • Speaking Events & Keynote

    Touchpoint offers leadership talks focused on turning difficult conversations into conversations that yield momentum, clarity, and meaning. Each session blends insight, humour, and practical tools designed to use immediately.

Touchpoint Impact Coaching Investment

Leadership coaching is a strategic investment. Research consistently shows that organizations and leaders who engage in professional coaching experience measurable improvements in decision-making, communication, accountability, and performance. Over time, this translates into stronger teams, reduced friction, and leaders who spend less time reacting and more time leading.

*Rates (before tax) vary based on scope, team size, and timeline.

TP Impact Service Rates

  • Starting from:

    Private & Public Sector: $575 monthly

    Charify & Non-Profit: $480 monthly

  • Starting from:

    Private & Public Sector: $515

    Charify & Non-Profit: $375

  • Custom

  • Custom

  • Starting from:

    Private & Public Sector: $2,250

    Charify & Non-Profit: $1,800

  • Custom

  • Starting from:

    Private & Public Sector: $2,450

    Charify & Non-Profit: $2,100

  • $75 monthly, per person

  • Starting from:

    Private & Public Sector: $2,500

    Charify & Non-Profit: $1,800