Touchpoint Impact
Break barriers, strengthen connections.
Inspiring resiliency and self-motivation in our community leaders
Navigating system constraints, emotional intensity, and the unique needs of the communities you serve while supporting teams that are already stretched thin is no easy task.
This work is stronger with a trusted partner.
Touchpoint supports community leaders to shift how people engage and align with shared purpose, resulting in resilient, self-motivated teams.
Who we work with
What do teaching, healthcare, public service, and charitable causes all have in common? The need for profound meaningful conversations.. We partner with community and government leaders to develop strength and resilience to face emotionally-charged and complex conversations.
We partner with leaders across community services, education, healthcare, and government. If you lead volunteers, teams, or programs that navigate in emotionally complex environments, you are in the right place. You hold the weight of people’s needs, system constraints, and community expectations, often without the support you deserve. We are here to help.
It’s time for coaching if:
You carry the weight of the world and that of everyone on your team, too.
Your team is stretched too thin
Roles and expectations are unclear or misaligned
Tension or burnout is affecting trust
Tough conversations get delayed or avoided altogether
Boundaries are hard to maintain
Imagine, for a moment, your team communicates honestly, regulates under pressure, and takes ownership without everything landing back on you.
Touchpoint Impact Services
Choose the level of support that fits your role, your team, and the unique demands of your sector.
-

Monthly Coaching Subscription
Flexible, steady support for Community Leaders who are navigating high-pressure, emotionally complex environments. You choose the frequency and duration of your coaching sessions based on your workload, team needs, and the unique realities of your sector.
-

Coaching Credits
Coaching Credits are a flexible bank of coaching time you can use as needed. Unlike packages, coaching credits are transferable and are there when real-time support is needed most. Access your coach when pressure spikes, priorities shift or conversation support is needed in real time. Use your credits for quick check-ins or deeper reflective sessions at a pace that matches the realities of your environment.
-

Group and Team Coaching
Support for teams and cross-program groups who need steadier communication, clearer boundaries, and stronger collaboration in emotionally demanding environments. Leaders can participate in our standard Touchpoint Groups, or we can design a custom group or team coaching program around a topic that’s specifically relevant to the business.
-

Training Workshops
Practical, scenario-based workshops that give leaders tools to communicate with clarity, set boundaries, and confidently handle challenging situations unique to community environments.
-

Snapshot Coaching
Focused leadership observation (live or recorded)) with direct, actionable feedback. Partner with your coach for a fly-on-the-wall perspective on your interactions (e.g., performance conversations, high-stakes discussions, etc.).
Turn insight into action and BE the leader they need you to be.
-

360-Live Feedback Assessment
Gain a comprehensive feedback assessment to better help you understand how you are perceived by those you work with. This assessment uses a coach approach to live-interviews, so you gain more meaningful insights.
-
Post-Incident Debriefing & Reset
After conflict, escalation, or miscommunication, teams can be left unclear and unsettled. Exclusive to Touchpoint Impact clients, this guided debrief helps clarify what happened, address tension, and reset expectations so teams can move forward focused and aligned.
-

Touchpoint Navigator
Your private coaching platform is a place to stay connected between sessions, track progress, and centralize everything you’re working on in your sessions.
-

Speaking Events & Keynote
Touchpoint offers leadership talks focused on turning difficult conversations into conversations that yield momentum, clarity, and meaning. Each session blends insight, humour, and practical tools designed to use immediately.
Touchpoint Impact Coaching Investment
Leadership coaching is a strategic investment. Research consistently shows that organizations and leaders who engage in professional coaching experience measurable improvements in decision-making, communication, accountability, and performance. Over time, this translates into stronger teams, reduced friction, and leaders who spend less time reacting and more time leading.
*Rates (before tax) vary based on scope, team size, and timeline.
TP Impact Service Rates
-
Starting from:
Private & Public Sector: $575 monthly
Charify & Non-Profit: $480 monthly
-
Starting from:
Private & Public Sector: $515
Charify & Non-Profit: $375
-
Custom
-
Custom
-
Starting from:
Private & Public Sector: $2,250
Charify & Non-Profit: $1,800
-
Custom
-
Starting from:
Private & Public Sector: $2,450
Charify & Non-Profit: $2,100
-
$75 monthly, per person
-
Starting from:
Private & Public Sector: $2,500
Charify & Non-Profit: $1,800