ABOUT US

Grounded clarity,
meaningful conversations.

Where we’re headed

We’re headed to a world where leaders actively support connection in a tech-driven world.

The horizon points us to a future where difficult conversations move people forward with clarity, collaboration, and better outcomes.

How we’ll get there

Together. We partner with individuals, groups, and teams to strengthen skills for honest, grounded conversations that get results.

By strengthening confidence, compassion, and resilience, we help leaders stay grounded, human, and effective in high-stakes conversations.

What ignites us

We believe restoring substance and meaning to conversations is essential in a world marked by complexity, overwhelm, and division.

Technology should support human connection (not replace it), and that confidence, compassion, and purpose grow through real conversation.

My story

Jennifer Bloch, PCC

Certified Executive Coach & Founder

For more than thirty years, I’ve worked with people across organizations, communities, and families.  My background spans Human Resources leadership, business ownership, and healthcare in multidisciplinary clinics and palliative care.

These experiences have given me a rare, fly-on-the-wall viewpoint of how people show up when the stakes are high. Across every environment, one pattern repeats: people don’t struggle with the work so much as they struggle with the conversations around the work.

Leaders often believe they’re being clear, yet the people around them remain unsure. Why? Not because expectations are poorly delivered, but because clarity has to land. Whether at work, in communities, or at home, the hardest moments aren’t technical; they’re human. Smart, capable people soften the truth, avoid issues, or shut down under pressure when emotions, accountability, and expectations collide.

As technology and polarization have intensified in our society, many people struggle to read emotion, speak honestly, or work through disagreement without withdrawing, escalating, or hiding behind a screen. I developed Touchpoint to bring substance back to those moments so leaders can model how to stay grounded, communicate clearly, and help the people they lead feel confident and connected.

  • Credentials

    • Royal Roads University — Master’s Certificate in Executive Coaching (CEC)

    • ICF Professional Certified Coach (PCC)

    • Certified Group Coach

    Healthcare & HR Experience

    • Regulated healthcare practice

    • Human Resources Management (McGill University)

    Leadership & Governance

    • School Council Chair

    • Former Board Director, RMTAO

    Thought Leadership & Recognition

    • Developer of the Touchpoint Leadership Compass and Flight Plan

    • Award recipient, CCMTS — Excellence in Research Literacy

“This work is deeply personal to me.  As a parent, I’m constantly reminded that confidence is not confined to one person alone.  It’s shaped by the quality of the conversations around us.  If real progress is to be made, we must remember that in every conversation, each one of us is responsible for what we contribute, and every single one of has something to learn from the person on the other end.”

– Jennifer Bloch

Working with me.

You get to be unscripted. You get to be the real you. No judgment here. “We are all bozos on the bus,” said Wavy Gravy. In return for your authenticity, you get a partner who will say the things others may not. People work with me when they want a coach who is direct, down-to-earth, imperfect, and genuinely invested in them. I’ll lift you when you reach, challenge you when you avoid, and stick with you when the wind picks up.

Whatever it is…we’re in it together.