The Story Behind Touchpoint
For many years, I’ve worked with people across organizations, communities, and families. My background spans Human Resources leadership, business ownership, and healthcare, including multidisciplinary clinics and palliative care.
These experiences have given me a clear view of how people show up when the stakes are high. Leaders believe they are being clear, yet the people around them remain unsure. Not because expectations were not communicated, but because they do not land. When emotions, accountability, and pressure come together, even capable people soften the truth, avoid issues, or shut down.
Across every setting, one pattern repeats: the challenge is rarely the work itself. It's the conversations around the work.
As technology changes the way we communicate and polarization grows, people are finding it harder to read emotion, speak honestly, and work through disagreement without withdrawing or escalating. I want a better world for my daughter and the people in her generation.
That's why I created Touchpoint.
The Story
Behind Touchpoint
Jennifer Bloch, PCC
Executive Coach & Founder
For many years, I’ve worked with people across organizations, communities, and families. My background spans Human Resources leadership, business ownership, and healthcare, including multidisciplinary clinics and palliative care.
These experiences have given me a clear view of how people show up when the stakes are high. Leaders believe they are being clear, yet the people around them remain unsure. Not because expectations were not communicated, but because they do not land. When emotions, accountability, and pressure come together, even capable people soften the truth, avoid issues, or shut down.
Across every setting, one pattern repeats: the challenge is rarely the work itself. It's the conversations around the work.
As technology changes the way we communicate and polarization grows, people are finding it harder to read emotion, speak honestly, and work through disagreement without withdrawing or escalating. I want a better world for my daughter and the people in her generation.
That's why I created Touchpoint.
-
Credentials
Royal Roads University — Master’s Certificate in Executive Coaching (CEC)
ICF Professional Certified Coach (PCC)
Certified Group Coach
Healthcare & HR Experience
Regulated healthcare practice
Human Resources Management (McGill University)
Leadership & Governance
School Council Chair
Former Board Director, RMTAO
Thought Leadership & Recognition
Developer of the Touchpoint Leadership Compass and Flight Plan
Award recipient, CCMTS — Excellence in Research Literacy
Jennifer Bloch, PCC
Executive Coach & Founder
Simple. Grounded. Real.
Put conversations into practice with confidence, conviction, and care.
Put conversations into practice with confidence, conviction, and care.
Simple. Grounded. Real.
What ignites us
As technology influences how we communicate and polarization grows, meaningful conversations are becoming harder and more important than ever. Technology should support meaningful connection, not replace it.
That belief drives our work.
P U R P O S E
V I S I O N
V I S I O N
Where we’re headed
A world where better conversations lead to stronger relationships, healthier workplaces, deeper human connection, and technology that strengthens rather than replaces meaningful connection.
That’s the future we’re working toward.
M I S S I O N
How we’ll get there.
As technology influences how we communicate and polarization grows, meaningful conversations are becoming harder and more important than ever. Technology should support meaningful connection, not replace it.
To Embark, Ignite, Rise, and Soar through conversations that matter.
Touchpoint is more than a coaching practice. It's a way of showing up.
Conversations shape what happens next.
They either build trust or break it.
Where do you want to begin?
Working with me.
“We are all bozos on the bus” —Wavy Gravy.
In return for your authenticity and hard work, you’ll get an unrelenting partner who will tell you the things others may not. People work with me when they want a coach who is direct, down-to-earth, imperfect, and genuinely invested in them.
I’ll lift you when you reach, challenge you when you avoid, and stick with you when the downwind blows.
I’ve got you…we’re in it together.
