What is coaching?
To understand what coaching is and how it works, we first need to understand what it is not.
New!Our StoryIt’s different than chatting with a friend:
Your coach isn’t there to agree with you or make it easier. They have no hidden agendas and are trained to manage their personal biases. You don’t have to share the floor with a coach. It’s always about you.
It’s not consulting:
Your coach will not give you advice because it is the coach’s primary job to hold you accountable for coming up with the solution on your own. Coming up with the solutions may indeed take a little longer than being told what you should or should not do, but if you invest the time, the results will be longer-lasting and transferable to so many more things in your life.
Nope, not therapy either:
Thoughtfully crafted to elevate what matters most.
A day in the life … with Touchpoint Coaching
Life
Typical client
A GenZer who is always connected online but not always sure what to say when caught off-guard in real-time.
Unpredictability evokes anxiety.
Feel misunderstood and lonely.
What’s often left unsaid
Unsure what to say without support from technology.
Fear of getting it wrong or offending others when communicating live.
Secretly hoping the uncomfortable moment passes so they don’t have to address it.
After coaching with Touchpoint
Conversations become more intentional. What needs to be said becomes clearer with less overthinking, second-guessing and regret. Confidence grows, healthy boundaries are in place, and conversations are value-driven.
Conversations feel more natural, with less overthinking, second-guessing, and regret. You say what you want in a way that lands.
Impact
Performance
Typical client
Director of operations consistently steps in to fix missed deadlines.
Reports get rewritten late at night.
Unnecessary meetings get attended.
It feels faster to do the work themself.
What’s often left unsaid
Expectations are unclear.
People are overwhelmed.
Tension is building.
Accountability is inconsistent.
Turnover is looming.
After coaching with Touchpoint
Avoided conversations are practiced, clear expectations are set, performance gaps are addressed, and capacity is increased to focus on what matters most.
The team starts owning outcomes, the leader can focus on leading, and key priorities get done on time.
Typical client
Absenteeism in a non-profit organization is at an all-time high.
The team covers for one another.
Executive Director feels operational strain and pressure from the board.
What’s often left unsaid
Priorities are confusing
Role clarity is hazy.
Frustration builds.
Burnout is creeping in.
Fear of more people going on leave.
After Coaching with Touchpoint
A critical conversation gets delivered.
What’s been building up gets said, clearly and without escalation. Absenteeism decreases, roles are better defined, and teams begin to work together.
Collaboration increases. Empathy no longer comes at the expense of setting boundaries. The workload feels steady.
Executives, Business Owners, Founders, Directors, Managers, and High Potentials
Service Professionals & Functional Leaders
Building trust and connection in relationships
Parents, Co-Parents & Caregivers
Relationships & Dating
Major Life Transitions Ageing Parents & Siblings Young adults seeking independence
Supporting or making a difference in the community
Education & Healthcare
Public Service Community Organizations
Governing Boards Not For Profit Organizations
Choose your own adventure
Choose the coaching path that fits you best right now.
Group Coaching
Available across all three streams, these focused groups are an affordable way to get coaching, practice your skills, and receive immediate feedback.
Unlike day-to-day, here…you get a redo.
Build the habits and confidence you need to master difficult conversations.
Active now
Coming Soon
Stay cool when emotions run hot.
Say what you mean with no regrets.
Slow things down, get clear on what you want and create a map for how you will achieve it.
Partnering one-to-one with a coach is a great way to stay accountable to yourself.
These sessions give you the space to think and approach things at your own pace with undivided attention.
For self-drivers who want a little coaching support. Gain access to your very own personal coaching portal to set goals, actions, and metrics with virtual coaching support from a live person as needed.
Helps you track progress & measure success against your goals and celebrate with someone who saw you through it.
Group coaching is for people to work together to achieve individual growth goals that last.
Team coaching is a process by which team members work together with a coach to achieve a common goal.
All groups can be customized to accommodate any group or team.
Pre-designed TouchpointGroups zero in on specific obstacles that tend to trip people up in difficult conversations.
Identify and control emotions in high-stakes conversations.
You’re standing outside the room about to enter. Heart is racing, palms are itchy, and there is a bead of sweat dripping down your brow. You are all prepared, and you told yourself this time, no regrets! Fifteen minutes later, you walk out of the room with your palm on your face. “Not again,” you say…
You were so well-prepared, and yet you interrupted, raised your voice, or went quiet. No matter what you do, your difficult conversations don’t go as planned. You tell yourself you’ll handle it better next time, and the same thing happens again, and again, and again.
In the Trigger Points group coaching program, you don’t just get coached, you get to practice the moments that don’t go as planned.
7 hours of immersive coaching over 4-weeks
Small group sizes for adequate sharing
Includes individual sessions with the coach
Complimentary access to the coaching portal
Real-life application with unexpected twists
Affordable and sustainable (Less than $100 per hour)